E-governance :: Technology, GIS

A very hot topic in normal administration research today is e-government. Due to continued technology growth, organizations directly fox late avenues to approach their missions through fresh and multifaceted methods. E-government may just be the cure for many of todays ail cities. E-government as defined by Denhardt and Denhardt (2009) is the use of IT to provide information, deliver services, tin organizational management systems, ad/or to offer opportunities for dialogue and citizen foreplay (p. 378). In order to truly understand e-government one must air at the benefits and opportunities as well as specific applications in which it rotter be used.According to Denhardt and Denhardt (2009) e-government can have many benefits these include tho are not limited to facilitating communication, aiding in information sharing amid public officials and with the general public, increasing efficiency, making elections and voting more accurate, and in turn assisting public adminis trators to conk out serve citizens (p. 378-379). E-government also has opportunities, the two chief(prenominal) gaps presented by Denhardt and Denhardt (2009) are novelty and cooperation (p. 379). Novelty causes obstacles because it can sometimes be difficult to choose between the many different choices public administrators have access to. Another issue with novelty is that these innovative and varied options very much require substantial change which can be very expensive and complicated to maneuver through. Cooperation is also a key opportunity e-government calls for interaction and sharing between all levels of government and government agencies. (Denhardt and Denhardt, 2009) If cooperation is lacking, e-government initiatives cannot be successful.In a particular case study of Sun County, the real post name was changed for confidentiality purposes the implementation of a new GIS (Geographic Information System) was followed for several years in order to focus on the proc ess of e-government rather than the aftermath or outputs that other research has focused on (Tsai, Choi, & Perry, 2009). The goal of the new GIS database was for the Departments staff to have the ability to enter data into the GIS database, run reports, and buckle under maps in a real time manner from their own workstations this would suffer them to provide a high level of service without having to allocate a lot of resources. Another goal of the project was to ease the decision making process of management by giving them the ability to perform analyses to better understand County resources and circumstances (Tsai, Choi, & Perry, 2009).